Don't Take Our Word For It

I came in for their custom organic hour-long facial.  Prior to this, I'd only had a very disappointing one at a Elizabeth Arden Red Door salon, and it was bad enough to make me not want another.  With new pictures in my near future, I decided it might be time to try again.  I'm so glad I went. Wendy was fabulous. My facial (extending to the shoulders and decolletage) was wonderful. My skin looked phenomenal.  Wendystarts by asking you what your skin problems are, customizes all products used, and ends by answering any questions. My skin felt so great I did purchase an exfollant because I had been looking for one gentle enough for everyday use.  I would highly recommend trying out their facial. I've got a massage scheduled next.
D. Reeve

Have only been there once, but have two more visits scheduled ... best facial ever!!!!
Cindy Schleifer Stichel

I loved my facial so much, when I saw a deal on a 2 hour massage, I couldn't pass it up. I signed up for 2 hours of bliss with Andy. When I got to their location, I was greeted warmly. Andy asked if I wanted a Swedish massage or deeper tissue. Considering that I'd been having lots of stiffness, I went for the deeper tissue. Although I bruise easily, Andy is so skilled that he didn't leave one blemish. By the time I walked out, I felt all loose and rubbery. Flawless Day Spa is the BEST Deep Tissue Massage in Chapel Hill because of all the techniques Andy uses, each technique for specific body parts.  Make an appointment. You won't be sorry.
Terri M.

Had the most amazing 90 minute massage today and I feel brand new!!!! The staff is so wonderful and kind can't wait to tell all my friends to make an appointment!!!!
Octavia Mondessire

I never knew Flawless Day Spa existed until I bought a Groupon. This is a place that puts serving the client and making them feel good, over and above any fancy decor. It is refreshingly unintimidating. I will definitely go back.
Lisa M.

This massage is yummy!
Sharon Draisin

Wendy is a fabulous and customer oriented owner.  Tonya is ONE HELLUVA massage-agist (whoops)  I met this salon via groupon and it is my spa to go to since I moved to the area.
JE

You are a hidden gem!
Kelsey Winterbottom

I definitely just signed up for Yelp so can write a review about this place-loved it! I found Flawless Day Spa through Groupon and I can't tell you how happy I am that I did!!! I had bought massages through Groupon before and had subpar experiences so I went in not expecting much, however everything about this charming little spa was exactly as the name states, flawless. I will start this off by saying I have worked in the spa industry and have visited many spas in my life time and never expected the level of service that came from such a small hidden gem. Scheduling the appointment was quick and easy with the ability to do it online or speak to someone at the front desk (which I have to say isn't always possible at a lot of places where days!). The space, as I said was charming and simply immaculate.  I was offered a glass of wine as soon as I walked in, and although I didn't take it, found this detail oriented type of service something to talk about. You'll find this level of attention throughout the spa-from amazing treatments, to the consciously chosen Eminence products, to the lovely, well kept treatment rooms. Not until I visited this website did I know it was the owner that stayed and spoke with me for about a half hour when I told her I was looking at esthetics schools in the area and asked her thoughts on the choices. Her dedication and passion for the spa industry and its purpose comes through in every piece of Flawless Day Spa and I definitely look forward to my already scheduled next treatment.
Elea Cohen

Got a great massage from Tonya!!  She is strong and gets right into those tense areas.  Feel great afterwards!  Will go to her again!  Getting a facial next.
Isabelle Apel

I LOVED my massage! I decided to treat myself to a Groupon massage post-finals and will definitely be making trips to this spa a more regular indulgence. The spa was cozy, warm, and conveniently located. Parking was no problem and I felt calmer as soon as I walked in the door. The receptionist was very friendly and helpful. My masseuse was very accommodating, knowledgable, and attune to my preferences. She used relaxing oils that I could feel working my muscles even hours after I left. It was one of the best massages that I have had. After telling my friend about my discovery of this hidden gem, she booked an enzyme facial there and absolutely loved her experience. I am planning on purchasing their special for 3 chemical peels later this week.  I am so impressed by the wide range of beauty services that this salon offers (some that I haven't even heard of before, like lip plumping!), and I love that they offer specials and workshops on healthy living. I am SO excited to have found a local salon that does lash tinting (I used to have to go all the way to Durham).   This is definitely my new go-to salon.
Kenley Eaglestone

Now I’m so relaxed I no longer feel the need to slap someone.
Gayle Sparrow

I have had skin problems all my life.  My dermatologist tried everything and finally told me he didn’t know what to do.  I came here a few times and now my skin is clear.
Kapuaola Gellert

I have had chronic back pain for years.  After one massage session, I have been pain free for two weeks.
Sandra Summers

To say that Tonya at Flawless Day Spa is a great massage therapist would be an understatement. In just one session she alleviated my back pain which had been tormenting me every single day for over a year. Tonya has thousands of hours of training and experience, she is naturally skilled and amazingly strong, but much more importantly, she is a true healer. She listens, she feels, and she gets to work, making the pain disappear. When you are lucky enough to get an appointment with her, I suggest you make the next appointment right away, because this therapist is quite exceptional and even she has only so many hours in a week...
Sandy Summers

I have been to a lot of spas, but here it feels more comfortable – like people care.
Jasmina Patel

I recently purchased a Groupon for a facial with Flawless and had the pleasure meet Wendy, who not only performed my facial, but is also the owner of the day spa. She is a delight and it really was a great experience! I had a one hour facial as well as a hand therapy treatment, which was the perfect way to end a hectic Monday. I'd definitely recommend booking a session withWendy and trying the team at Flawless. Everyone is super professional and friendly and really seem to make a point to make sure all their customers leave happy (and come back!)
Syanne Olson

My daughter raved about how much she loved our massages and facials.  I told her we couldn’t afford to do it every month, but maybe every two or three months we could.  A friend heard us talking and suggested we look into whatever coupons are available for other spas.  My daughter indignantly told her that she wouldn’t go anywhere else!  She loves Flawless!
Angela Baker

I tried out Flawless Day Spa on a GroupOn and it was wonderful. Peaceful environment, very welcoming and friendly. I got a facial from Wendy who was professional and fun. My skin looked great the next day! I really appreciated that she did not have the "attitude" of some spa owners (who make you feel bad for not getting regular services or for using inexpensive products). She made suggestions regarding future treatments but without any sense of pressure to purchase. Great experience!
Amy Schmitz-Sciborsky

I came in haggard, but now I’m metamorphasized!  And you can put that on Facebook!”  
Rose Lee

I have been to Flawless twice and purchased some services as gifts as well.  The service is friendly, casual and responsive. I enjoyed the facials and massages I have received (I recommend Tonya).   They also offer you a glass of wine.  The online booking system is easy to use, but I would definitely recommend that you book any weekend services as soon as you can.
Jessica Horbach

I have enjoyed every visit to Flawless Day Spa.  Had a massage with Jennifer yesterday and she was great - give her a try.  Wendy is lovely and so is her Spa, which is very conveniently located across from University Mall.  Great spot for a "girls night out" or "mother/daughter" treat.
Lisa Gabriel

I have taken advantage of several services available at The Flawless Day Spa and have always found a warm and friendly welcome from all the members of their staff. Each service has been as enjoyable, relaxing and expertly provided. I never feel a sense of rushing me along and they never pressure you to purchase anything, but will give advice if you want it. It is a very small and peacefull spa. I will return as often am I able.
Julie Waltrip 

Scheduling was easy, they fit me in within a week and even was able to add on a brow wax when I called back just two days before my appointment.  The staff was excellent with communication both via phone and email.  The spa has been nicely done, quiet with very nice decor.  Front desk personnel (Alison) was friendly, knowledgable and efficient.  Wendy did my facial and she obviously knows what she's doing.  Exceptional products, education, and technique (I even fell asleep at the end!).  I'd definitely recommend Flawless Day Spa.  They're doing it right.
Alecia Rawlins

Wow, I felt like I had stepped out of my body, this was a gift from my son and daughter-in-law. Also it was the very first time i had a spa treatment. The staff was so very courteous and they definitely are highly skilled. I will definitely return back. The atmosphere was so very relaxing. Thanks ladies......!!!!!!!!!!
Carleta Long

I would go without food to have my Eminence Herbal Recovery Oil!  My fine lines are visibly reduced after just a couple of uses.  
Tamsy Stokes

Thank You Tanja was great I will be booking some more soon.
Bryan Miller

The best!!!!!! I felt like a new person!!!! I got a massage and facial from groupon and they're all so sweet , friendly, and know their stuff!!!! I feel so comfortable and relaxed! Wendy- thank you, so amazing!!
Jessica Solano

I have been a client at Flawless Spa for over two years and have had nothing but outstanding service.  I have had several types of facials and massages and all have been wonderful!  The staff are all top-notch professionals who are very good at the work that they do.  They listen carefully to my needs and fulfill them in a highly professional manner.  I went to Flawless the first time with a Groupon certificate but have found the great offers from the spa have been significant bargains.  I highly recommend the spa to all my friends and have never heard a complaint from anyone.
Sandy McClurg

Massage with body exfoliation with Tonya was AMAZING. I was so relaxed when I left the spa and my skin was so soft. Facial and body wrap with Wendy also great. I purchased a combo facial, body wrap and massage which made the services very affordable. They offer glass of wine before services which is a nice treat.
Gaye Carter

I have been to Flawless Day Spa at least 8 times for massages and it is always a great experience.  The staff are so friendly and helpful and the massage therapists are amazing; they go above and beyond to meet your specific needs.  Wendy and Tanya are excellent!! You will not get a run of the mill massage here that's for sure.  Theses therapists are trained in several techniques and use them to ensure that you have a great experience and feel better. There's no need to try any other spa, Flawless has all the services you could want, competitive prices,  clean, and they have plenty of specials.   I always look forward to going back.
Lori Zeh

Dear Tonya Redd, When I arrived to the Flawless Day spa on Sunday 6/15/14 I wasn't feeling well, and almost walked out. But I said to myself, Tonya came to work today on Sunday and Father's day for me, so I stayed. Oh boy, how glad I was that I did. This was THE BEST massage/Rock Reflexology in a very very long time. I was so relaxed and I was feeling so much better.  I can not thank you enough, Tonya you are amazing massage therapist, I slept like a rock that night.  I will absolutely come see you again, even though I have to drive 45-50 minutes.  Tonya Reed is the best.  Thank you again, and all the staff at Flawless day Spa.  
Happy client, 
Olga Walker

I am gladly writing this review for Flawless Day Spa and particularly Wendy and Tonya. My mom and I had appts. today with both for facials and massages. It couldn't have been better timing! My mom may be facing a major health issue and had a procedure done this week to investigate. We have been very worried, stressed, etc., and today we forgot all of that for a while and relaxed! We had never had facials before and enjoyed them thoroughly! Wendy took time and care in making us both enjoy our first experience with them and really brought on the relaxation.Tonya did our massages and all I can say is the girl has magic hands! We've had massages before but NOTHING like the ones Tonya gave. Both Wendy and Tonya were very pleasant and cheerful and calming in their approaches and techniques. They both also took special care with mom who was suffering after effects of her latest procedure. They assisted her every time she needed and did so much to make her experience comfortable and relaxing, which she really needed. I give Flawless my highest recommendations! And, I thank again Wendy and Tonya for a truly enjoyable and caring experience! We will definitely be back!
Lynn Gunter

Wonderful experience! I was warmly greeted when I arrived for my deep tissue massage byWendy and didn't wait more than 5minutes to begin my session with Tonya. Tonya took great care to listen to my needs and was excellent. I initially thought that she wasn't using enough pressure but after my massage I realized how loose those pesky knots in my shoulder were and how relaxed I was from the massage. I definitely would recommend Flawless Spa to a friend and hopefully will be able to treat myself to another massage soon.
Monica Faulkner